Order fulfillment

Downloads are processed automatically.

Physical products are fulfilled and shipped by https://www.prodigi.com/. Delivery times vary depending on the product and destination.

Copyright

To the best of our knowledge, all images on our site, www.images-of-london.co.uk are out of copyright, and as far as we are aware there are no restrictions for you using any of them in any of your projects.

Every care has been taken to identify copyright owners and every effort has been made to ensure copyright information is accurate. The customer holds full responsibility for clearing the copyright and obtaining relevant permissions if these lie with a third party.

By purchasing a copy of the image, you acknowledge the above disclaimer.

Please credit images to: www.images-of-london.co.uk

Images of London website and London Northwest.com Ltd assumes no responsibility or liability for any injury, loss or damage incurred as a result of any use or reliance upon the information and material contained within or downloaded from its website.

Information sources

Historical information provided on our site and in the free information enclosed with orders has been researched using a variety of sources from books and Internet, with the help of Willesden Local History Society. As often is the case with historical information, there can be a discrepancy as to come dates and facts. Extra care has been taken to use the most reliable sources in this case. If you have any comments or suggestions regarding this, please get in touch.

Guarantee

If you are not satisfied with the pictures you’ve bought from us, you may return them in the condition received in the original packaging within 7 days of your receipt and obtain a full refund from us, or arrange a replacement as agreed. You are responsible for postage charges for returning the pictures to us. There are no refunds for digital downloads.

We are not responsible for pictures lost or damaged in transit. Proof of postage is a sufficient proof of receipt.

This guarantee does not affect the buyers’ statutory rights.

Solving disputes

For any disputes whatsoever we are governed by UK law.

Data protection and privacy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We may from time to time send you information and special offers about items similar to the ones you have purchased. If you do not wish to receive such information from us, you have an option to refuse it on the order form, or unsubscribe from our mailing list at any time by clicking the remove link which is clearly stated on every mailing.

We will never disclose your details to any third party or transfer it anywhere.

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening.